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    Richmond, Virginia


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You Will Learn To

Describe and implement voice gateways, VoIP call legs, dial plans, IP phones in Cisco Unified Communications Manager Express environment, and use essential information about gatekeepers and Cisco Basic Element.

Who Should Attend

Channel Partner / Reseller Customer Employee

Course Content

Introduction to Voice Gateways

  • Understanding Cisco Unified Communications Networks and the Role of Gateways

  • Examining Gateway Call Routing and Call Legs

  • Configuring Gateway Voice Ports

  • Understanding DSP Functionality, Codecs, and Codec Complexity

  • Lab 1-1: Configuring Voice Ports

  • Lab 1-2: Configuring DSPs

VoIP Call Legs

  • Examining VoIP Call Leg Characteristics and VoIP Media Transmission

  • Explaining H.323 Signaling Protocol

  • Explaining SIP Signaling Protocol

  • Explaining MGCP Signaling Protocol

  • Describing Requirements for VoIP Call Legs

  • Configuring VoIP Call Legs

  • Lab 2-1: Configuring VoIP Call Legs

Cisco Unified Communications Manager Express Endpoints Implementation

  • Introducing Cisco Unified Communications Manager Express

  • Examining Cisco Unified Communications Manager Express Endpoint Requirements

  • Configuring Cisco Unified Communications Manager Express Endpoints

  • Lab 3-1: Configure Cisco Unified Communications Manager Express to Support Endpoints

Dial Plan Implementation

  • Introducing Call Routing

  • Understanding Dial Plans

  • Describing Digit Manipulation

  • Configuring Path Selection

  • Configuring Calling Privileges

  • Lab 4-1: Implementing Digit Manipulation

  • Lab 4-2: Implementing Path Selection

  • Lab 4-3: Implementing Calling Privileges

Gatekeeper and Cisco Unified Border Element Implementation

  • Understanding Gatekeepers

  • Examining Cisco Unified Border Element

  • Lab 5-1: Implementing gatekeepers

  • Lab 5-2: Implementing Cisco Unified Border Element

Quality of Service

  • Introducing QoS

  • Understanding QoS Mechanisms and Models

  • Explaining Classification, Marking, and Link Efficiency Mechanisms

  • Managing Congestion and Rate Limiting

  • Understanding Cisco AutoQoS

  • Lab 6-1: Implementing QoS Using AutoQos and Manual Configuration

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